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Service Hints & Tips

Document ID: GSMH-3DACF9

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IBM PS/2 - SCSI Disk Format Failures

Applicable to: World-Wide

Symptom:
The following message is displayed while attempting to format a SCSI fixed disk using the Banyan Vines Disk Utilities:

"Disk 1 (or other #) is not recognized."

Problem Isolation Aids:
a. The drives are attached to an IBM PS/2 SCSI-2 Fast/Wide Adapter, FRU P/N92F0160.
b. The fixed disks being used are 270, 364, 540, or 728 MB SCSI Disk Drives, as follows:

Marketing
OPTION FRU OBI (Options by IBM)
P/N P/N P/N

270MB SCSI 94G2439 82G5930 84G3492
364MB SCSI 94G2440 82G5931 84G3493
540MB SCSI 94G2441 82G5932 84G3494
728MB SCSI 94G2442 82G5933 84G3495

Fix:
The referenced SCSI drives do not support "Wide Messages."
The fix for this problem is to disable wide messages from the SCSI-2 adapter using the following procedure:
a. Boot the System Partition (Reference diskette).
b. Select "Set Configuration" from the Main Menu.
c. Next, select "Change Configuration."
d. Page down to the IBM PS/2 SCSI-2 Fast/Wide Adapter and change the setting called, "Wide SCSI Messages" from enabled to disabled, for the internal files. If the drives are installed in an external enclosure, change the setting of "Wide SCSI messages - External," from enabled to disabled.
e. Save the configuration changes and reboot the system.
Note: Only the referenced direct driver operating system is known to be affected.
Banyan Vines is a registered Trademark of Banyan Inc.

Search Keywords

Hint Category

SCSI

Date Created

20-08-94

Last Updated

01-05-98

Revision Date

30-04-99

Brand

IBM PC

Product Family

PS/2

Machine Type

Various

Model

TypeModel

Retain Tip (if applicable)

H124814

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