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Service Hints & Tips

Document ID: GSMH-3ABDVL

IBM PC730/PC750 - System hang installing Windows NT from CD ROM

Applicable to: World-Wide

Symptom:
IBM PC 700 Series systems 6876 and 6886 may exhibit a system hang condition while installing Windows NT version 3.51 from and IDE CDROM drive.

Problem Isolation Aids:
The IDE CDROM drive is installed on the primary IDE connector on the system board as the slave drive behind the primary IDE hardfile.
This failure does not occur if the CDROM drive or the primary hardfile is SCSI.

Fix:
To install Windows NT version 3.51 from a CDROM, the following two steps are required:
1. Copy files ABIOS.SYS and SF83900.BIO from the Reference Diskette to the root directory of the boot drive (C: ).
2. Remove the CDROM drive from the primary hardfile connector and install it on the secondary connector on the system board. Set the jumper on the IDE CDROM for slave.
Windows NT should now install properly. The CDROM may be replaced as the slave drive on the primary connector after the installation is complete.
If the failure persists, use normal support channels for assistance.

Note:
Windows NT is a trademark of the Microsoft Corporation

SAS KEYWORDS:
PSVP PSY2 D/T6876 IBMPC
6876 PSVPPROG PSY2PROG 6886
HUNG LOCK UP PC750 PC730
PC 730 PC 750

Search Keywords

Hint Category

CD-ROM Drives, Lock-up/Hang, Retain, Windows NT

Date Created

14-09-95

Last Updated

21-05-98

Revision Date

19-05-99

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6876, 6886

Model

various

TypeModel

Retain Tip (if applicable)

H046453

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