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Service Hints & Tips

Document ID: RMIE-3J7G68

IBM PC330/PC350 - "Query Failed" message in floppy test with QAPlus/2

Applicable to: World-Wide

Problem :
When running the Diskette Drive Test in QAPlus/2 on IBM PC 300 Series 6577 or 6587, the user may receive a "Query Failed" message during the test with no further explanation of the cause or recommended action.

Solution :
If the user suspects a diskette drive hardware problem exists, the IBM Personal Computer Diagnostic diskette (QAPlus/PRO)should be used to diagnose the failure. With QAPlus/PRO, the user can select certain tests to isolate the failure to the system board, cable or diskette drive.

The IBM PC 300/700 Diagnostic diskette (QAPlus/PRO) is created by using the Diskette Factory included in the systems preloaded software.


SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPDSKT PSY2DSKT
D/T6587 PC 350 PC350 PC300
PC 330 PC330 42526 PSVPDIAG
PSY2DIAG

Search Keywords

Hint Category

Diagnostics, Retain, Diskette Drives

Date Created

20-06-96

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 330, PC 350

Machine Type

6577, 6587

Model

Various

TypeModel

Retain Tip (if applicable)

H01588

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