2.412 bytes |
Service Hints & Tips |
Document ID: RMIE-3J7G68 |
IBM PC330/PC350 - "Query Failed" message in floppy test with QAPlus/2
Applicable to: World-Wide
Problem :
When running the Diskette Drive Test in QAPlus/2 on IBM PC 300 Series 6577 or 6587, the user may receive a "Query Failed" message during the test with no further explanation of the cause or recommended action.
Solution :
If the user suspects a diskette drive hardware problem exists, the IBM Personal Computer Diagnostic diskette (QAPlus/PRO)should be used to diagnose the failure. With QAPlus/PRO, the user can select certain tests to isolate the failure to the system board, cable or diskette drive.
The IBM PC 300/700 Diagnostic diskette (QAPlus/PRO) is created by using the Diskette Factory included in the systems preloaded software.
SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPDSKT PSY2DSKT
D/T6587 PC 350 PC350 PC300
PC 330 PC330 42526 PSVPDIAG
PSY2DIAG
Search Keywords |
| |
Hint Category |
Diagnostics, Retain, Diskette Drives | |
Date Created |
20-06-96 | |
Last Updated |
19-11-98 | |
Revision Date |
19-11-99 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6577, 6587 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H01588 | |
Reverse Doclinks |