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Service Hints & Tips

Document ID: DETR-3ZFGZL

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Aptiva - Production Change - DVD-ROM drives

Applicable to: EMEA

Abstract:
This is not a spec. change, but the manufacturing content of the models below has had a second source DVD-ROM qualified, a four-speed drive that will be shipped alongside the current 2x speed that is now approaching end of production.

Symptom:
Failing DVD-ROM drive in the following models
2139-E40
2139-E48
2139-E49
2139-E4Z
2139-E55
2139-E56
2139-E57
2139-E5Z
2139-E5W

Problem Isolation Aids:
The customer has a four-speed DVD-ROM drive fitted, while the HMM lists only a two-speed drive FRU.
The on-line HMM will be updated, but the printed copy will not be reprinted.

Fix:
If Aptiva has 2x speed DVD-ROM drive p/n 56.22031.001 then use FRU p/n 02K2575 if available, or 36L9094 if not.
If Aptiva has 4x speed DVD-ROM drive p/n 56.22359.001 then only use FRU p/n 36L9094.

Search Keywords

Hint Category

DVD Drives

Date Created

20-10-98

Last Updated

11-01-99

Revision Date

11-01-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2139

Model

E40; E48; E49; E4Z; E55; E56; E57; E5Z; E5W

TypeModel

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