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5.843 bytes |
Service Hints & Tips |
Document ID: RJJR-3NWQBS |
TP 560X,770/Aptiva - Resolving problems with ConfigSafe
Applicable to: World-Wide
There are two types of approaches to solving a system problem.
1. Restoring the System
If appropriate, restore the system to a previously working configuration using the ConfigSafe Restore option. Previously exported snapshots or a snapshot from a different system can be imported to use in the restore process. Often a new problem is the result of a change to the configuration files. Resetting their system to a previously working configuration takes just about 1 minute, and can often solve the problem.
If the restore does not solve the problem, you can reset the system to the way it was before the restore by selecting the Undo button from the ConfigSafe main screen. ConfigSafe 95 users have the additional option of executing the DOS-based UNDO.EXE utility. This provides an added safety net in case a system won't boot into Windows after having done a Restore.
Steps to Restoring A System:
1) From the ConfigSafe main screen select the Restore button.
2) Select the proper system configuration in the Snapshot field (use the Import feature to place previously exported snapshots in
the selection list).
3) Select the Restore button.
ConfigSafe will warn you about the changes, and recommend shutting down other applications that are running at the time.
4) The system is reset to the selected settings and then rebooted.
2. Analyzing Changes
The ConfigSafe Report facility generates an on-screen or printed report of the changes that were made to the system configuration within the given time period. Use this if you are averse to performing a Restore, or too many changes have been made to the system for a Restore to be feasible.
Set the Changes From and Changes To fields on the main screen to the desired time period. Most often it will be some previous day until Now. Alternatively, use the Import feature to place a previously exported snapshot, or a snapshot from a known good system, in the selection list for comparison. Then, select the Report button from the ConfigSafe main screen. From here you can select to print the report, or view the report. Viewing the report will result in ConfigSafe generating an ASCII report and loading it into Notepad or WordPad. Many times you can add more information to the report if it was created within Notepad. Then, the report can be faxed, e-mailed, or simply saved to disk.
Steps to Printing a Report:
1) Select the desired dates in the Changes Starting and Changes Ending fields.
2) Choose the Report option from the ConfigSafe main screen.
3) Select the desired items for the report. ConfigSafe reports system changes for all the components selected in the Generate
Report Screen.
4) Choose Print Report or View Report to send the report to the printer or generate the report in ASCII and have it
loaded into Notepad or WordPad.
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Hint Category |
Utility Software | |
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Date Created |
17-11-97 | |
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Last Updated |
19-01-99 | |
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Revision Date |
19-01-2000 | |
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Brand |
IBM ThinkPad, IBM Aptiva | |
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Product Family |
ThinkPad 380XD, ThinkPad 385XD, ThinkPad 560X, ThinkPad 600, ThinkPad 770, ThinkPad 770E/ED, Aptiva | |
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Machine Type |
2635, 2640, 2645, 2646, 9548, 9549, 2139, 2153 | |
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Model |
various | |
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