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Service Hints & Tips

Document ID: DSHY-3YFKD4

TP General - PC Card modem in a docking station/port replicator may not work after resumes

Applicable to: World-Wide

Symptom:
A modem application program indicates an error when opening the modem port after standby, suspend, or hibernation. If you retry the operation, it works properly.
Configuration:
A PC Card modem connected to a ThinkPad via a docking station or a port replicator.

• SelectaDock I/II/III
• 380/385 Port Replicator
• 380/385, 560X Enhanced Port Replicator
• ThinkPad Port Replicator with Advanced EtherJet Feature
• SelectaBase PC Card Enabler
• SelectaBase PC Card Enabler with Advanced EtherJet Feature)

Workaround:
Use the PC card in your system PC Card slot or configure your modem application to automatically retry dialing.

Additional information:
Microsoft will release a fix sometime in the near future. Please refer to the Microsoft Support site for additional information/upates.

	Search Keywords
	Hint Category	Docking/Port Replicators, Windows 95, Windows 98
	Date Created	18-09-98
	Last Updated	06-04-99
	Revision Date	06-04-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 390E, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 760E, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z, ThinkPad i Series 172x, ThinkPad Docking Stations
	Machine Type	2635, 2636, 2626, 2640, 2641, 2645, 2646, 9546, 9547, 9548, 9549, 9544, 2627, 3547
	Model	Various
	TypeModel
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