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2.431 bytes |
Service Hints & Tips |
Document ID: MCGN-3UDLJX |
Netfinity3500 - System hangs with no video after 333MHZ upgrade
Applicable to: World-Wide
SYMPTOM:
The system hangs with no video displayed after a warm or cold boot.
PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:
- The system is a Netfinity 3500 Type 8644 model 10U, 20U, 21U, 29U, 10X, 20X, 21X, configured with a system planar
FRU p/n93H7269 (FRU p/n is located at the bottom right corner of the planar).
- The system is configured with one or two 333MHz processors.
- The above described symptoms occurred after installing one or two 333MHz Processor Upgrade Option p/n01K8025.
Note: If the system is configured with one 333MHz processor, the processor bus terminator card must be in the second
processor slot. If the system is configured with two processors, both processors must be the same speed (MHz).
FIX:
Contact the IBM PSGHC (Personal Systems Group Help Center) at 1-800-772-2227 for assistance.
Workaround:
Re-install the 233MHz or 266MHz processor(s) to recover system functions.
SAS KEYWORDS:
PSY2, 333MHZ, 333, MHZ, D/T8644, 93H7269, SYSTEM, PLANAR, NETFINITY, 3500, UNCLASSIFIED, 019, ECA, VIDEO, HANG, HEALTH
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Search Keywords |
PSY2, 333MHZ, 333, MHZ, D/T8644, 93H7269, SYSTEM, PLANAR, NETFINITY, 3500, UNCLASSIFIED, 019, ECA, VIDEO, HANG, HEALTH | |
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Hint Category |
Retain | |
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Date Created |
11-05-98 | |
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Last Updated |
12-05-98 | |
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Revision Date |
11-05-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 3500 | |
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Machine Type |
8644 | |
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Model |
10U; 20U; 21U; 29U; 10X; 20X; 21X | |
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TypeModel |
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Retain Tip (if applicable) |
H012700 | |
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Reverse Doclinks |
USA=A, EMA=A, AFE=A, Date last altered: A98/05/08, Owning B.U.: USA |