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Service Hints & Tips

Document ID: VLAR-3XCHYR

56K PC Card Modem/Cellular Capable - Getting "Modem failed to respond" error in Windows 95

Applicable to: AP-N, AP-S, Canada, LA, United States

Problem:
Getting error "Modem failed to respond" when clicking on the "more info" button in Windows 95.

Solution:
1. Make sure the modem is not plugged into any phone line.
2. Run the diagnostics.
3. If it passes diagnostics when it's not plugged in, try running diagnostics with the phone line plugged in.
4. If it fails diagnostics when connected to the phone line, there's a good chance the phone line is not analog.
5. If it passes diagnostics or if you are sure the phone line is analog, check the system.ini for line "comm.drv=brmfcomm.drv".
6. If "comm.drv=brmfcomm.drv" exists, change the line so that it reads "comm.drv=comm.drv".

Search Keywords

Hint Category

Error Messages, Performance

Date Created

14-08-98

Last Updated

25-03-99

Revision Date

25-03-2000

Brand

IBM Options

Product Family

Modems

Machine Type

56K

Model

02K4249

TypeModel

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