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4.753 bytes |
Service Hints & Tips |
Document ID: RMIE-3AVEHU |
Servers - Windows NT traps on RAID servers
Applicable to: World-Wide
Abstract :
WindowsNT Traps on RAID Servers
Symptom :
Windows NT traps to the blue screen while running the the System Information Tool with any version of Netfinity.
Problem Isolation Aids :
The trap may occur on any IBM PC Server running any version of Netfinity and Windows NT with the following IBM RAID adapters:
F/W Streaming MCA RAID Adapter FRU p/n92F0335 (Opt. p/n none)
F/W Streaming MCA RAID Adapter FRU p/n06H3059 (Opt. p/n70G9263)
F/W Streaming PCI RAID Adapter FRU p/n06H5078 (Opt. p/n94G2764)
F/W Server 704 PCI RAID Adapter FRU p/n75H9011 (Opt. p/n94G5884)
Note: This symptom has not been observed on the ServeRAID adapter FRU p/n06H9334 (Opt. p/n70G8489).
Fix :
Download the latest RAID Option Diskette and install the RAID device driver following the procedure in the README file.
For MCA RAID adapters: IBM Fast/Wide Streaming RAID Adapter/A Option Diskette 2 of 2 V2.31 or later
For PCI RAID adapter: PCI Fast/Wide Streaming RAID Adapter (FRU p/n06H5078) Option Diskette V2.02 or later
Note: For Windows NT 3.51 and 4.0, install the device driver IBM960NT.SYS, dated 12-17-96 or later, from the NT35 subdirectory.
Temporary Work-around:
For PC Server 704 RAID systems with the F/W Server 704 PCI RAID Adapter FRU p/n75H9011 (Option p/n94G5884):
1. Rename the file SINGDASD.DLL to SINGDASD.OLD in the WNETFIN subdirectory.
2. Run the Netfinity System Information Tool several times to make certain the Trap condition has been corrected.
This action will remove the RAID System and SCSI System icons from the Netfinity System Information view.
The RAID Manager icon will still be available for monitoring the RAID Subsystem.
The F/W Server 704 PCI RAID Adapter device drivers are currently in test. This RETAIN tip will be updated when they are available.
SAS Keywords :
PSY2 PSY2PROG PSY2ADPT PSY2ERROR
PSY2FDISK SCSI SCSI-2 ARRAY
D/T9595 D/T9595A D/T8640 D/T8642
D/T3516 9595A D/T3517 D/T3518
D/T8650 06H5078 92F0335 06H3059
06H9334 D/T9585 9585 9595
8640 8641 8642 8650
300 320 500 520
720 UNCLASSIFIED SERVERAID SERVER RAID
TMEDDD
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Search Keywords |
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Hint Category |
Retain, Windows NT | |
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Date Created |
28-10-96 | |
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Last Updated |
18-09-98 | |
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Revision Date |
17-09-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Rack/Storage Enclosures, PC Server 300, PC Server 320, PC Server 500, PC Server 520, PC Server 720, Server 85, Server 95 | |
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Machine Type |
3516, 8640, 8641, 8642, 9585, 8595 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H134690 | |
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Reverse Doclinks |