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Service Hints & Tips

Document ID: JBAR-3RDQSL

IBM PC300GL - G40 (6542-103) display goes blank in Windows 95

Applicable to: World-Wide

SYMPTOM:
Each time the system is restarted, the display goes blank shortly after "Starting Windows 95..." is displayed on the screen. No error messages are displayed.

PROBLEM ISOLATION AIDS:
This tip applies to IBM PC300GL systems, Machine Types 6561 and 6591, where the operating system (Windows 95) has been restored from the supplied backup CDROM.

The condition is not seen in systems using the factory preloaded operating system and G40 displays.

FIX:
Edit the MONITOR6.INF file in the C:\Windows directory to correct the condition.

To recover from the blank display condition, the system must be restarted in Windows 95 "Safe Mode." Once video is restored, remove the display entry in Device Manager and restart the system. The G40 display type and device drivers should be correctly re-detected and installed on the first restart of Windows 95.

Using NOTEPAD, open the file MONITOR6.INF and remark out (REM) the line that refers to display model G41 in the (IBM) section. Save the change and restart Windows 95.

Windows and Windows 95 are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2DISP PSVP PSVPDISP
D/T6561 D/T6591 6561 6591


Search Keywords

Hint Category

Display/Monitor, Retain, Windows 95

Date Created

04-02-98

Last Updated

17-04-98

Revision Date

15-04-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6561, 6591

Model

all

TypeModel

Retain Tip (if applicable)

H162593

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