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Service Hints & Tips

Document ID: GSMH-3FBM4C

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IBM PC Server/IBM PS/2 - 162 post error after booting from the fixed disk

Applicable to: World-Wide

Symptom:
The PS/2 displays a 162 POST error after booting from the hardfile.

Problem Isolation Aids:
This problem may be caused by software drivers invoked while booting from the fixed disk. To determine if this is happening perform the following:
- After receiving a 162 error, reconfigure the system; do not reboot to the hardfile. Power-on the system at least two times with a reference diskette or a DOS diskette in drive A:
- If the system does not display a POST error, reboot twice to the hardfile. The first hardfile boot should not generate a 162. The POST error will occur on the next (second) boot and any subsequent boots.
- This is usually caused by a device driver being loaded without the appropriate hardware attached and functioning. Most incidents have been generated by external 5.25" Drivers getting invoked from the Autoexec.bat or config.sys file(s).

Fix:
If the above problem determination indicates a probable software problem, the customer should remove any invalid device driver statement from the autoexec,bat and config.sys files before hardware is replaced. If the PD results do not indicate software, continue with normal hardware FRU isolation. The 162 error can be caused by any device, including the diskette drive or cable.

SAS KEYWORDS:
PSY2 PSY2DSKT PSY2ERR D/T8555
D/T8556 D/T8557 D/T8560 D/T8565
D/T8570 D/T8573 D/T8580 D/T8590
D/T8595 D/T9556 D/T9557 D/T9576
D/T9577 D/T95XX

Search Keywords

Hint Category

DOS/Windows 3.x, Retain, Hard Drives

Date Created

19-08-88

Last Updated

25-01-99

Revision Date

19-11-99

Brand

IBM PC

Product Family

PS/2

Machine Type

8556, 8557, 8560, 8565, 8570, 8573, 8580, 8590, 8595, 9533, 9553, 9556, 9557, 9576, 9577

Model

TypeModel

Retain Tip (if applicable)

H016629

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