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2.418 bytes |
Service Hints & Tips |
Document ID: JBAR-3U2J7M |
IBM IntelliStation/IBM PC - DMI 2.0 does not recover from suspend mode in Windows 95
Applicable to: World-Wide
SYMPTOM:
After a client system is woken up from suspend mode, the Desktop Management Interface (DMI) application becomes unresponsive.
PROBLEM ISOLATION AIDS:
This tip may apply to all Commercial Desktop (CDT) and IBM IntelliStation systems preloaded or installed with Windows 95 and using DMI version 2.0.
Symptoms or error conditions may include:
1. After a system returns from suspend, DMI information is not accessible.
2. Win32sl (DMI 2.0 Service Provider) may cause a page fault.
3. LANDesk Client Manager may no longer be available.
FIX:
The suspend feature in Windows 95 must be disabled if DMI, Netfinity, Alert-on-LAN, or similar applications are being used for remote system management.
Windows and Windows 95 are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PWS PWSERR PWSCOMM PWSOPER
CDT CDTERR CDTCOMM CDTOPER
D/T6889 6889 UNCLASSIFIED 88702
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Search Keywords |
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Hint Category |
Retain, Software Installation/Configuration | |
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Date Created |
30-04-98 | |
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Last Updated |
13-01-99 | |
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Revision Date |
13-01-2000 | |
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Brand |
IBM IntelliStation, IBM PC | |
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Product Family |
M Pro, Z Pro, PC 300GL, PC 300XL, PC 300PL, PC 330, PC 350, PC 365, PC 730, PC 750 | |
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Machine Type |
6888, 6889, 6898, 6899, 6272, 6282, 6284, 6561, 6591, 6588, 6562, 6592, 6862, 6892, 6577, 6587, 6589, 6877, 6887 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H163517 | |
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