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Service Hints & Tips

Document ID: RJJR-3NWPFN

TP General - After Installing new hardware or software you are unable to boot your operating system

Applicable to: World-Wide

SYMPTOM:
After installing new software or hardware you are Unable to boot into Windows 95 (or Windows 3.X)

CONFIGURATION:
Any system that has ConfigSafe preloaded.

SOLUTION:
Reboot your computer.
When you see the line Starting Windows 95 press the F8 key.
Now choose the selection that says DOS Command Prompt.
At the DOS prompt, change the directory to C:\CSAFE95
Type in SOS and press enter. This opens the ConfigSafe DOS utility. Press Enter again.
Choose the last snapshot taken before installation of the new hardware or software. This date should already be highlighted.
Press Enter again.
ConfigSafe will now restore your system files and Registry keys to state they were in before you tried to install the new hardware or software.
When the restore is complete, reboot your computer. You should now be able to boot into Windows 95 correctly.

Search Keywords

Hint Category

Software Installation/Configuration

Date Created

17-11-97

Last Updated

26-01-99

Revision Date

26-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385XD, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z

Machine Type

2635, 2636, 2640, 2641, 2645, 2646, 9548, 9549, 9544

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes