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Service Hints & Tips

Document ID: MCGN-3PTR9F

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PCServer330 - Symptom-to-FRU Index (SCSI Test -Adaptec)

Applicable to: World-Wide

Symptom-to-FRU Index (SCSI Test -Adaptec)
This Symptom-to-FRU Index lists possible causes and actions for error messages and sense errors you may receive using the SCSI Tests (Adaptec) Diskette. If more than one possible cause or action is listed, the most likely cause is listed first.

Error Messages

Error Message

Action

Insufficient memory to allocate data
buffer. Program Terminated

Not enough conventional memory available.

Insufficient memory for help file

Not enough conventional memory.

Invalid command line argument specified

Invalid command-line parameter,
type ASDA/H for available parameters.

Insufficient memory to allocate

Not enough conventional memory available.

Unable to open ASPI Manager!

Check to see if ASPI Manager has been loaded correctly.

Invalid command

Invalid SCSI command.

Device is not returning a
MEDIA CAPACITY.

If a removal device is installed, make sure
the media is inserted.

Format unit

Check the defect list of the drive and
do a low level format.

Test Unit Ready

Device not ready. Check cabling and
functionally the drive.

Rezro / Rewind Unit

Unable to complete tape rewind,
check media or drive.

Custom SCSI Command

Illegal command.

Request sense

Device is reporting an illegal sense code.

Read Block

None

Write Block

None

Erase tape

Trouble erasing tape, check media
or tape heads.

Load / Unload Unit

Tape stuck or device does not support
this function.



Error Codes

Error Code

FRU/Action

0h
No Sense

1. None

1h
Recovery Error

1. Cable
2. Device
3. Adapter
4. System Board

2h
Not Ready

1. Device
2. Cable
3. Adapter
4. System Board

3h
Medium Error

1. Device
2. Cable
3. Adapter
4. System Board

4h
Hardware Error

1. Device
2. Cable
3. Adapter
4. System Board

5h
Illegal Request

1. Adapter
2. Cable
3. Device
4. System Board

6h
Unit Attention

1. Device
2. Adapter
3. cable
4. System Board

7h
DATA Protect

1. Device
2. Adapter
3. Cable
4. System Board

8h
Blank Check

1. Device
2. Adapter
3. Cable
4. System Board

9h
Vendor Specific

1. None

Ah
Copy Aborted

1. Device
2. Cable
3. Adapter
4. System Board

Bh
Aborted Command

1. Device
2. Adapter
3. Cable
4. System Board

Ch
Equal

1. None

Dh
Volume Overflow

1. Device
2. Adapter
3. System Board
4. Cable

Eh
Miscompare

1. Device
2. Adapter
3. System Board
4. Cable



Running the Ethernet Diagnostics
You must use the Ethernet diagnostics to perform diagnostic tests on the integrated Ethernet controller.

Starting the Ethernet Diagnostics: Follow the instructions in "Running the Diagnostics".

Option Diskettes
An optional device or adapter might come with a diskette that contains option-specific test programs. If it does, follow the instructions that come with the option. Different instructions apply depending on whether the Option Diskette is startable or not startable.

Error Messages
Error messages indicate that a problem exists; they are not intended to be used to identify a failing part. Refer to "Symptom-to-FRU Index".

Types of Messages: System problems can result in two types of error messages:

POST error messages appear when, during startup, POST finds problems with the hardware or detects a change in the hardware configuration.

Diagnostic error messages appear when the diagnostic program finds a problem with hardware.

Messages generated by your software generally are text messages, but they also can be numeric. Information about these messages is not included in this handbook. For information about these error messages, refer to the documentation that comes with your software.

Multiple Messages: Sometimes the first error to occur causes additional errors. In this case, the system displays more than one error message. Always follow the suggested action instructions for the first error message that appears.

POST Error Message Table: If a password prompt appears with a POST message, type the administrator or power-on password; then press Enter. For a complete list of POST error codes see "Symptom-to-FRU Index".

SCSI Messages
The following table lists messages that reflect problems with the SCSI controller or SCSI device.

Note
If the server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed.

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Hardware Maintenance Information

Date Created

16-12-97

Last Updated

04-06-98

Revision Date

03-06-99

Brand

IBM PC Server

Product Family

PC Server 330

Machine Type

8640

Model

11Y; 21Y; PB0; PM0; PT0

TypeModel

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