2.730 bytes

Service Hints & Tips

Document ID: GSMH-3E6CPP

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

PC Server 300 - System hang during POST with no video

Applicable to: World-Wide

Symptom:
Some 8640-486DX/2 systems may hang with a blank screen after a cold boot (Power-on boot).

Problem Isolation Aids:
All of the following must be true:
1. The system hangs with no video after a cold boot, (may be intermittent).
2. The 8640 has a 486DX2-66 processor, system board FRU P/N71G0033.
3. The barcode label of the system board (planar) is either 06H2668 or 06H2681.

Fix:
If either of the referenced bar code labels are on the system board, and system hangs are being experienced, replace the system board (FRU P/N71G0033).
Only system boards with Bar code part numbers 06H2668 and 06H2681 are affected.

Note:
This tip does not apply to the Pentium system board.

SAS KEYWORDS:
PSY2 PCSERVER 8640 PSY2PART
HANGS PSY2BRD

Search Keywords

Hint Category

Diagnostics, Retain

Date Created

18-11-94

Last Updated

25-03-99

Revision Date

25-03-2000

Brand

IBM PC Server

Product Family

PC Server 300

Machine Type

8640

Model

TypeModel

Retain Tip (if applicable)

H013777

Reverse Doclinks
and Admin Purposes