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Document ID: PMYS-3L5QPN

Aptiva - Insufficient memory message running diagnostics

Applicable to: World-Wide

Symptom:
On a 2134, 2159, 2161, 2162, or 2176 system, when the user tries to run the Advanced Diagnostics after booting from the diagnostic CD-ROM, he may get an "Insufficient Memory to run QAPlus/Pro" error message.

This problem happens if the customer has:
1. compressed the drive.
2. compressed and then uncompresses the drive
3. attempted to compress the drive and halted the process.

Solution:
The customer needs to press F8 while the diagnostic disk initially loads. Choose the option for step-by-step confirmation of the loading of config.sys.The user should say "no" to drivespace.bin and/or "no" to doublespace.bin. The diagnostics will then run.

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Document Category

Diagnostics, Memory, Error Messages

Date Created

20-08-97

Last Updated

04-12-98

Revision Date

01-06-99

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2134, 2159, 2161, 2162, 2176

Model

All

TypeModel

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