3.074 bytes |
Service Hints & Tips |
Document ID: RMIE-3J7GLV |
IBM PC330/PC350 - False "Disk Change" test failure in QAPlus/Win-Win
Applicable to: World-Wide
Problem :
IBM PC 300 Series 6577 and 6587 preloaded with Windows95 may exhibit a false "Disk Change" test failure when testing the diskette drive subsystem with QAPlus/WIN-WIN.
Problem Isolation Aids :
Start QAPlus/WIN-WIN in Windows95 and select the floppy subsystem test routine. Disable all other tests except the "Disk Change." Perform the test to recreate the failure.
The failure will also occur if the other tests are allowed to execute along with the "Disk Change" test.
This failure only affects QAPlus/WIN-WIN in the Windows95 environment. Windows 3.11 does not exhibit the failure.
Solution :
Do not replace hardware. This is a false error condition.
QAPlus/PRO (IBM PC 300/700 Diagnostic diskette) should be used to verify proper operation of the diskette drive subsystem.
QAPlus/WIN-WIN, included in the systems preloaded software, is being updated to eliminate this failure.
Software :
To obtain a copy of this Diskette, DoubleClick here :-
SAS KEYWORDS:
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPDSKT PSY2DSKT
D/T6587 PC 350 PC350 PC300
PC 330 PC330 43294 PSVPDIAG
PSY2DIAG PSVPPROG PSY2PROG
Search Keywords |
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Hint Category |
Diagnostics, Retain, Diskette Drives | |
Date Created |
20-06-96 | |
Last Updated |
19-11-98 | |
Revision Date |
19-11-99 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6577, 6587 | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H01754 | |
Reverse Doclinks |