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Service Hints & Tips

Document ID: MCGN-3XNP9J

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Servers - Data miscompare errors using IBM AntiVirus in Windows NT

Applicable to: World-Wide

SYMPTOM:
- Data miscompare errors may be observed on a Server in a network connection.

- File transfer errors or file corruption may occur without warning when the Server is accessed by one or more Clients.

PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:

- The System is any PC Server or Netfinity Server that is properly configured with hardware required for one or more network connections.

- The Server and LAN attached client(s)* are properly configured to run Microsoft Windows NT version 3.51 OR version 4.0.

- The Server is running SERVER SERVICES.

- The Server and LAN attached client(s)* are properly configured to run IBM AntiVirus V3.0 or higher.

- The "Check files when accessed" selection box (located in the "System Shield" function of IBM AntiVirus V3.0) is selected as indicated with a check in the box.

* The Client(s) may or may not be another PC Server / Netfinity server.

Workaround:
- The "Check files when accessed" selection box (located in the "System Shield" function of IBM AntiVirus V3.0) is un-checked as indicated without a check in the box.

- The problem has been reported to Microsoft for root cause.

Search Keywords

Hint Category

Windows NT

Date Created

24-08-98

Last Updated

03-02-99

Revision Date

03-02-2000

Brand

IBM PC Server

Product Family

Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 300, PC Server 310, PC Server 315, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720, Rack/Storage Enclosures, Server 85, Server 95, Server 195, Server 295

Machine Type

8476, 8644, 8659, 8660, 8661, 8651, 8680, 8640, 8639, 8638, 8641, 8650, 8642, 3503, 3510, 3511, 3516, 3517, 3518, 3519, 3520, 3527, 3551, 9306, 9585, 9595, 8595, 8600

Model

ALL

TypeModel

Retain Tip (if applicable)

n/a

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