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Service Hints & Tips

Document ID: YAST-3JZNKD

TP General - How to resolve POST 197 errors

Applicable to: World-Wide

How to Resolve POST Error 197.

This POST error indicates that the Hibernation File is too small when booting. It is usually caused by having increased the system memory. The procedures below will resolve this issue.

Note: The Hibernation file PM_HIBER.BIN must be in a non-compressed patition. If you have compressed your hard drive, you will need to ensure that you have an uncompressed area large enough for the hibernation file. A general rule of thumb to use is, System Memory+Video Memory=Hibernation File Space Needed. e.g 16MB of RAM + 2 MB Video = 18MB of Hi bernation file space. Hibernation only works in FAT or HPFS partitions.

ThinkPad 360, 380, 385, 560, 750, 755, 760, 765:
This procedure can be done one of several ways: Run PS/2 Command at DOS Prompt:
1. Open a DOS Prompt.
- Windows 3.1x - Click on Main, then PC-DOS Prompt or MS-DOS Prompt.
- Windows 95 - Click on Start, then Programs, and then MS-DOS Prompt.
2. Type PS2 HFILE DEL - (This will delete the hibernation file.)
3. Type PS2 HFILE C - (This will recreate the hibernation file.)
4. Shutdown and reboot the system, error should be gone.

Note: If you get the following errors perform the listed instructions: BAD COMMAND or FILE NAME - PS2 Commands for DOS not Intalled, Reinstall or use ThinkPad Setup/Features.

Insufficent Space - There is either not enough space for the file, or there isn't a contiguous portion of the hard drive large enough for the file. Delete unnecessary files, run CHKDSK and DEFRAG, then repeat command.

Using ThinkPad Setup:
1 .Click on ThinkPad ICON.
2. Click on the Power ICON ThinkPad Setup - ICON looks like an airplane.
3. Click on More.
4. Click on Disable Hibernation.
5. Click on OK.
6. Click on More.
7. Click on Enable Hibernation.
8. Click on OK. Hibernation file has been recreated.

Using ThinkPad Features:
1. Click on Start, then Programs, then ThinkPad, and then ThinkPad Features.
2. Click on the Power icon, it looks like a battery.
3. Click on the Suspend/Resume option, has the Hibernate/Suspend ICONS.
4. Click on Disable Hibernation.
5. Click on OK .
6. Click on Enable Hibernation.
7. Click on OK. Hibernation file has been recreated.

ThinkPad 701:
The process is unique for the 701.
1. Turn on system and complete boot.
2. Press Fn+F1.
3. Pg Dn to the System Information Screen.
4. Make sure Enable Hibernate Mode say Yes.
5. Under Hibernation File Size, Select Current Memory Size or select a size larger than your current memory.
6. Press ESC and then reboot system.

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General Information

Date Created

15-07-97

Last Updated

18-06-98

Revision Date

15-06-99

Brand

IBM ThinkPad

Product Family

ThinkPad 360, ThinkPad 365X/XD, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 701, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D

Machine Type

2620, 2625, 2635, 2640, 2630, 9545, 9546, 9547

Model

Various

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