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2.904 bytes |
Service Hints & Tips |
Document ID: JBAR-3RDQLB |
IBM PC300GL - Intel NDIS OID query protocol errors
Applicable to: World-Wide
SYMPTOM:
After installing LANDesk and restarting Windows 95, the following, or similar errors occur:
Fatal Exception Error 0E - VXD NDIS (04)
Illegal Operation / Invalid Page Fault Lm78ci
Error Message "C:\DMIloop"
LANDesk Uninstall utility hangs the system.
PROBLEM ISOLATION AIDS:
This tip applies to the IBM PC300GL, Machine Types 6561/6591 installed with an IBM or Intel 10/100 Ethernet adapter and preloaded with Windows 95.
The error condition may also be seen in systems installed with an IBM Token Ring adapter.
This tip may also apply to other models of IBM PC Series or IBM IntelliStation systems configured with Ethernet or Token Ring adapters, preloaded with Windows 95, and installed with ClientCare/LanDesk.
The INTEL NDIS OID Query protocol is installed during the installation of LANDesk.
FIX:
Unbind the Intel NDIS OID Query protocol from any installed adapters other than the IBM or Intel 10/100 Ethernet adapters.
1. In Control Panel, double click the Network icon.
2. Double click the appropriate network adapter to open its Properties window.
3. Under Bindings, uncheck the Query Protocol box.
4. Click OK to save changes and restart Windows 95.
Windows and Windows 95 are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2COMM PSY2ADPT
PSVP PSVPERR PSVPCOMM PSVPADPT
D/T6561 D/T6591 6561 6591
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Search Keywords |
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Hint Category |
Retain, Networking | |
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Date Created |
04-02-98 | |
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Last Updated |
12-06-98 | |
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Revision Date |
11-06-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 300GL | |
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Machine Type |
6561, 6591 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H162595 | |
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Reverse Doclinks |