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3.192 bytes |
Service Hints & Tips |
Document ID: RMIE-3ABG6L |
IBM PC - Video corruption with Colorgraphics adapter
Applicable to: World-Wide
Symptom :
IBM PC 300 & 700 Series systems, with a 100Mhz or faster Pentium Processor installed, may exhibit video corruption with a ColorGraphics Quad Pro Lightning video adapter installed.
Problem Isolation Aids :
The ColorGraphics adapter is designed to allow multiple monitors to be attached to a single card. Video corruption may occur when moving windows from screen to screen or executing graphic intensive applications.
The failure reported to IBM involved 4 displays connected to the ColorGraphics adapter. One display functioned as a command display and the additional 3 displays displayed a single large image such as an OS/2 Desktop. The corruption occurred while moving windows around the large image while simultaneously executing a hardfile utility program. Screen refresh took up to 3 minutes to occur.
Fix :
The ColorGraphics Quad Pro Lightning adapter version 612166 and 612165 were designed for use in systems running at 90Mhz or less. The current version of the adapter, 612167, 612168, and 612169 are designed to operate on systems running at 100Mhz or faster.
Customers experiencing failures with the ColorGraphics Quad Pro Lightning adapter should be directed back to their point of purchase for additional support.
SAS Keywords :
PSVP PSY2 PSVPDISP PSY2DISP
PSVPOEM PSY2OEM PSVPADPT IBMPC
PSY2ADPT PC 350 D/T6587 D/T6589
D/T6260 D/T6571 D/T6573 D/T6581
D/T6583 D/T6575 D/T6585 D/T6576
D/T6586 D/T6875 D/T6885 D/T6876
D/T6886 D/T6577 D/T6587 D/T6598
D/T6877 D/T6887
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Search Keywords |
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Hint Category |
Adapter Cards, Retain, Video | |
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Date Created |
10-10-96 | |
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Last Updated |
17-04-98 | |
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Revision Date |
13-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350, PC 730, PC 750 | |
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Machine Type |
6576, 6577, 6581, 6583, 6585, 6586, 6587, 6588, 6875, 6876, 6877, 6885, 6886, 6887 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H134359 | |
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Reverse Doclinks |