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Document ID: MCGN-3LQPX5

IBM PC300PL - Internal modems fail to initialize under OS/2 Warp

Applicable to: World-Wide

Abstract: Internal modems fail to initialize under OS/2 WARP in IBM PC 300PL systems (Machine Types 6562 and 6592)

SYMPTOM:
Internal modems installed under OS/2 Warp versions 3.0 and 4.0 fail to initialize in IBM PC 300PL systems with processors operating at speeds greater than 150MHz.

PROBLEM ISOLATION AIDS:
None

FIX:
Install the updated OS/2 COM.SYS driver.

The updated OS/2 COM.SYS driver can be downloaded from the "OS/2 Device Driver Pak On-Line" at the following address:

http://service.software.ibm.com/os2ddpak/index.htm

-Click on "Yes, I agree. Show the Device Category List.."
-Click on "OS/2 Component Updates"
-Click on "OS/2 Base Device Driver Updates"
-Click on "COM.SYS Update for >150MHz Processors"

Read and follow the displayed instructions for installation.


SAS KEYWORDS:
PSY2 PSY2ADPT PSY2OEM PSY2OPER
PSY2PROG PSVP PSVPADPT PSVPOEM
PSVPOPER D/T6562 D/T6592 6562
6592 69564 70065 UNCLASSIFIED


Search Keywords

OS/2 Warp, Modem

Hint Category

OS/2, Retain, Modems

Date Created

08-09-97

Last Updated

24-02-99

Revision Date

23-02-2000

Brand

IBM PC

Product Family

PC 300PL

Machine Type

6562, 6592

Model

ALL

TypeModel

Retain Tip (if applicable)

H16926

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