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Document ID: RMIE-3J7GPR |
IBM PC330/PC350 - Incorrect color in QAPLUS grid test
Applicable to: World-Wide
Problem :
IBM PC 300 Series 6577 and 6587 running QAPlus/WIN-WIN via CoSession may display an incorrect color during the Grid Lines test at the CoSession for Windows V7.0 Viewer end (Helpdesk). The CoSession for Windows Host end (customer) is running in a Windows 3.1 environment.
Problem Isolation Aids :
The Grid Lines test in QAPlus/WIN-WIN will display red lines instead of black on the Viewer end. The Host end (customer) will correctly display black lines.
The system does not exhibit this failure if the Host operating system is Windows 95.
Solution :
Do not replace hardware. There is no video hardware failure. Use QAPlus/PRO to diagnose a suspected video hardware problem.
QAPlus/WIN-WIN, included in the systems preloaded software, is being updated to eliminate this failure.
Software :
To obtain a copy of this Diskette, DoubleClick here :-
SAS KEYWORDS :
PSY2 D/T65XX 6577 6587
IBMPC PSVP PSVPDISP PSY2DISP
D/T6587 PC 350 PC350 PC300
PC 330 PC330 44674 PSVPDIAG
PSY2DIAG PSVPPROG PSY2PROG
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Search Keywords |
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Hint Category |
Diagnostics, Retain, Video | |
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Date Created |
20-06-96 | |
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Last Updated |
19-11-98 | |
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Revision Date |
19-11-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350 | |
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Machine Type |
6577, 6587 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H01778 | |
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Reverse Doclinks |