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Document ID: RMIE-3AGCJ9

IBM PS/2/IBM ValuePoint - System hangs after installing OS/2 S3 drivers

Applicable to: World-Wide

Symptom :
IBM PS/2 Micro Channel 9576/77 i/s systems, and PS/ValuePoint 6382/S, 6384/D and 6387/T systems may exhibit a system hang condition during IPL after installing the S3_16M video drivers for OS/2 2.11 and WARP 3.0.

Problem Isolation Aids :
During the installation of the S3_16M video device drivers, the system may not request video driver diskette #2. The installation will appear to complete successfully, however, on the final reboot to activate the changes, the system will hang with a blinking cursor in the upper left corner of the display.

Fix :
Boot the system using the OS/2 Utility Diskettes or a bootable DOS diskette. Edit the OS/2 CONFIG.SYS file and locate the following series of video statements:

**SET VIDEO_DEVICES=VIO_SVGA
SET VIO_VGA=DEVICE(BVHVGA)
DEVICE=C:\OS2\MDOS\VSVGA.SYS
DEVINFO=SCR,VGA,C:\OS2\VIOTBL.DCP
**SET VIO_SVGA=DEVICE(BVHVGA,BVHSVGA)
**-Indicates the statements are either corrupted or missing.

Correct/add the corrupted or missing statements. The system should boot normally after correcting the CONFIG.SYS statements.

An updated version of the S3_16M video driver for OS/2 has been developed to eliminate this failure.
To obtain a copy of this Diskette, DoubleClick here : -

SAS Keywords :
PSY2 PSVP IBMPC PSY2PROG
PSVPPROG PSVPDISP PSY2DISP D/T9556
D/T6382 D/T6384 D/T6387 HUNG
LOCKUP

Search Keywords

Hint Category

Lock-up/Hang, OS/2, Retain, Video

Date Created

15-10-96

Last Updated

22-05-98

Revision Date

19-05-99

Brand

IBM PC

Product Family

PS/2, ValuePoint

Machine Type

9576, 9577, 6382, 6384, 6387

Model

various

TypeModel

Retain Tip (if applicable)

H134465

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