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Document ID: MCGN-3V6G8V

Netfinity 5500 - OS watchdog doesn't reboot system after 2 successive OS hangs

Applicable to: World-Wide

Symptom:
If Novell has 2 successive system hangs, the OS watchdog timer will not detect the second hang and will NOT reboot the system.

Additional Details:
After the first reboot, the OS watchdog timer is not re-enabled. This is why subsequent hangs are not detected.

Fix:
In order for the watchdog to be re-enabled after one hang, the system must be re-booted via action taken by the customer. The customer will either have to power off the system locally or remotely via the Advanced Remote Management processor. See also Netfinity 5500 - OS watchdog timer reboots the system.

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Date Created

05-06-98

Last Updated

30-03-99

Revision Date

30-03-2000

Brand

IBM PC Server

Product Family

Netfinity 5500

Machine Type

8660

Model

11U; 11X; 41U; 41X; 1RU; 1RX; 4RU; 4RX; 42U; 42X; 51U; 51X; 52U; 52X; 5RU; 5RX; 4SU; 4SX; 5SU; 5SX

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