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Service Hints & Tips

Document ID: GSMH-385CAG

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PC Server 300 - Power-on password cannot be reset

Applicable to: World-Wide

Symptom
8640 system has a power on password set, but the password has been lost by the customer and needs to be reset to allow system use or service access. There is no reference in the service or user documentation of the Server 300 for setting or removing the power-on password.

Problem Isolation Aids
The system is a Pentium model.

Fix
There is no jumper on the system board which will clear a Power-on Password. To remove a lost power-on password, CMOS memory on the system board must be cleared. The following procedure will clear the power-on password, but will also require the system to be totally reconfigured.
1. Remove the SRAM (Static Random Access Memory - CMOS) module from the socket at U50, located just above the IDE and diskette drive connectors (Refer to page 51 of the "User's Handbook" for the system board connector locations).
2. Wait for 5 minutes (to allow the module drain or discharge).
3. Re-install the SRAM module in its socket, being careful not to bend the pins. Also be certain the MODULE IS PROPERLY ORIENTED, otherwise it could be DAMAGED. See diagram below.
4. Then, run the SETUP again.
_________
| Clock |
| Module | <---Do Not Remove This Module
|_________|
___________
|SRAM Module|
Note the DOT--->|o__________|
In this corner
_______________ ________________
|Diskette Conn._| |IDE Connector___|

Important
Refer to page 16 of the User's Handbook, shipped with each system, and observe the precautions for handling Static Sensitive devices while handling the system board and other components of the 8640.

SAS KEYWORDS:
PSY2 SERVER 300 PSY2DOC POWER ON PASSWORD PASS
WORD

Search Keywords

Hint Category

Configuration, Retain

Date Created

31-07-95

Last Updated

14-07-98

Revision Date

13-07-99

Brand

IBM PC Server

Product Family

PC Server 300

Machine Type

8640

Model

TypeModel

Retain Tip (if applicable)

H006197

Reverse Doclinks
and Admin Purposes