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3.074 bytes |
Service Hints & Tips |
Document ID: RMIE-3FBJYK |
IBM PC365/IBM IntelliStation Z Pro - GPF installing DOS LAN Requester
Applicable to: World-Wide
Symptom :
IBM IntelliStation Z Pro 6899 and PC 365 Series 6589 systems may exhibit a General Protection Fault (GPF) during the installation of DOS LAN Requester v5.0. Following is the GPF error message:
Error [35]: General Protection Fault in A:\Install6.exe at 0160:4D46 code 9F80 ss=0180 DS=0180 ES=0180 load base=0100 AX=0605 BX=0015 CX=0000 DX=9F80 SP=E75E BP=E7CC SI=2AC6 DI=E938
Problem Isolation Aids :
The failure occurs after the files from LAN Requester diskette #1 are copied to the hardfile. A message stating "Please wait - Install is examining your system files. Examination may take a few minutes" precedes the GPF.
Fix :
Prior to installing DOS LAN Requester v5.0, read the README file on the installation diskette. This file provides information on different options to use in addition to the INSTALL command.
To allow the installation of DOS LAN Requester v5.0, use the following install command: INSTALL /I
If the failure persists, continue normal problem determination procedures.
SAS Keywords :
PSVP PSY2 IBMPC PSY2ERR
PSVPERR PWS PSVPCOMM PSY2COMM
UNCLASSIFIED PSVPPROG PSY2PROG 56950
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Search Keywords |
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Hint Category |
Error Messages, Retain, Software Installation/Configuration | |
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Date Created |
19-03-97 | |
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Last Updated |
13-01-99 | |
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Revision Date |
13-01-2000 | |
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Brand |
IBM IntelliStation, IBM PC | |
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Product Family |
Z Pro, PC 365 | |
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Machine Type |
6899, 6589 | |
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Model |
All | |
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TypeModel |
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Retain Tip (if applicable) |
H136898 | |
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