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Service Hints & Tips

Document ID: JBAR-3Z7JYB

IBM IntelliStation Z Pro (Type 6865) - Windows 95 cannot access CD-ROM files

Applicable to: World-Wide

SYMPTOM:
When trying to access CDROM files, the system returns the following, or similar error:

"Cannot Find File D:\"filename"\"

PROBLEM ISOLATION AIDS:
This tip applies to the IBM IntelliStation Z Pro Series 6865 systems that have been installed with Windows 95 OSR2.5, utilizing onboard Ethernet, and installed with one IDE device (typically a CDROM) on the primary IDE controller.

FIX:
In the F1 Setup utility, reserve the ISA resource for the IDE controller that is not being used (i.e. If primary IDE is used, reserve IRQ 15).

-- OR --

Replace the native Windows 95 IDE device driver with the updated IDE device driver from the supplied Ready-To-Configure CD.

Windows and Windows 95 are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2ERR PSY2CDROM PWS
PWSERR PWSCDROM D/T6865 6865
UNCLASSIFIED CMVC95354

Search Keywords

Hint Category

CD-ROM Drives, Windows 95, Retain

Date Created

12-10-98

Last Updated

30-10-98

Revision Date

22-10-99

Brand

IBM IntelliStation

Product Family

Z Pro

Machine Type

6865

Model

all

TypeModel

Retain Tip (if applicable)

H164845

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