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2.326 bytes |
Service Hints & Tips |
Document ID: DETR-43WQ8Z |
Aptiva - 2139/2153 Diagnostics - CD-ROM/DVD drive
Applicable to: World-Wide
001 - START
- Insert the diagnostics diskette into the diskette drive and ensure that there is no CD/DVD in the CD/DVD-ROM drive.
- Select Interactive Tests menu, then select and execute CD/DVD-ROM Test.
002 - DO YOU SEE A MESSAGE "NO CD/DVD-ROM DRIVE OR MSCDEX DEVICE DRIVER INSTALLED"? (YES, READ AHEAD. NO, GO TO 003.)
- Exit the diagnostics program and power off the system.
- Check and ensure that the CD/DVD-ROM drive power cable and audio and data cables are not damaged and are connected
properly.
- Check and ensure that the CD/DVD-ROM drive driver is loaded correctly.
- Load default settings.
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DEPRESSING CD/DVD-ROM DRIVE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 006.)
- Load a known good data CD/DVD into the CD/DVD-ROM drive and try to read its content by typing DIR at DOS prompt.
004 - CAN A CD/DVD BE READ FROM THE CD/DVD-ROM DRIVE? (YES, THEN THE CD/DVD-ROM DRIVE FUNCTIONS NORMALLY. NO, READ AHEAD.)
- Try reading the CD/DVD with a known good CD/DVD-ROM drive.
005 - IS THE CD/DVD STILL NOT READABLE? (YES, READ AHEAD. NO, GO TO STEP 006.)
- Replace system board.
- End.
006 --
Replace CD/DVD-ROM drive.
- End.
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Search Keywords |
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Hint Category |
CD-ROM Drives, DVD Drives, Diagnostics | |
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Date Created |
07-01-99 | |
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Last Updated |
11-01-99 | |
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Revision Date |
11-01-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2139, 2153 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |