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Service Hints & Tips

Document ID: GSMH-39PGSC

TP General - FaxWorks fix in Windows 95

Applicable to: World-Wide

SYMPTOM:
When opening FaxWorks in Windows 95 you receive the error message: "This is not a registered MCI device". Reinstalling FaxWorks does not help.
or
FaxWorks' Welcome Center shows up and disappears immediately after it is started. Reinstalling FaxWorks does not help.

CONFIGURATION:
This may be caused by:
a. The MCI FaxMedia is installed but not enabled.
OR
b. The MCI FaxMedia Driver is not installed or improperly installed>

SOLUTION:
a. Check the MCI FaxMedia Driver in Control Panel->Multimedia->Advance->Media Control Devices->MCI FaxMedia driver->Properties. Select "Use this Media Control device" if it is not selected.
b. Reinstall the latest version of FaxWorks and repeat step (a) to ensure the driver has been installed and used.

Search Keywords

Hint Category

Communications

Date Created

04-09-96

Last Updated

25-05-98

Revision Date

22-05-99

Brand

IBM ThinkPad

Product Family

ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760CD

Machine Type

9545, 9546

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

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