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Service Hints & Tips

Document ID: LWIK-3SXN8A

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 380E/ED,385ED - Hangs with 5250 Express PC Card

Applicable to: AP-N, AP-S, Canada, LA, United States

ABSTRACT: 2635 380E/ED AND 385ED HANGS W/ 5250 EXPRESS PC CARD.

TEXT:
IMPORTANT: THE FOLLOWING EXPRESS PC CARD FRU P/N05J4603 IS NOT AVAILABLE AS OF 03/26/98. THIS TIP WILL BE UPDATED WHEN THE CARD IS IN THE PARTS DISTRIBUTION SYSTEM.

AT THIS TIME THERE IS NO WORK AROUND OR FIX FOR THE FOLLOWING CONDITION.


The ThinkPad 380E, 380ED, and 385ED using an IBM 5250 Express PC Card FRU P/N88H0253 may experience the following intermittent conditions:
o Hangs during Win95 boot up.
o 5250 diagnostic test failures.

Customers experiencing one or both of these conditions when a 5250 Express PC card is in the system should contact their point of sale for a new 5250 Express PC card FRU P/N05J4603.

NOTE: These cards have a limited life time warranty which covers this replacement.

Search Keywords

Hint Category

Communications

Date Created

26-03-98

Last Updated

27-03-98

Revision Date

26-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 380E, ThinkPad 380ED, ThinkPad 385ED

Machine Type

2635

Model

Various

TypeModel

Retain Tip (if applicable)

Retain # H021994

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