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1.895 bytes |
Service Hints & Tips |
Document ID: JBAR-3SPPLG |
IBM IntelliStation M Pro (Type 6898) - Error installing IBM Utilities in retail Windows NT 4.0
Applicable to: World-Wide
SYMPTOM:
After selecting to install "IBM Utilities" from the Ready-To-Configure (RTC) CD-ROM, the installation program returns the following, or similar error message:
"Installation is incomplete. Upgrade or install Microsoft Internet Explorer before installing IBM Utilities."
PROBLEM ISOLATION AIDS:
This tip applies to the IBM IntelliStation M-Pro Series 6898 systems installed with a retail version of Microsoft Windows NT 4.0.
FIX:
The system must be installed with Microsoft Internet Explorer version 3.02 or later before installing IBM Utilities from the RTC.
1. Update, or install Internet Explorer 3.02 or later.
2. Reinstall IBM Utilities from the RTC.
Windows and Windows NT are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2MISC PSY2OPER PSVP
PSVPMISC PSVPOPER MSIE 87961
D/T6898 6898 UNCLASSIFIED
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Search Keywords |
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Hint Category |
Windows NT | |
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Date Created |
18-03-98 | |
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Last Updated |
31-03-98 | |
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Revision Date |
18-03-99 | |
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Brand |
IBM IntelliStation | |
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Product Family |
M Pro | |
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Machine Type |
6898 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H162995 | |
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Reverse Doclinks |