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Document ID: GSMH-385CZT

IBM PC730/PC750 - Wake on LAN feature halts at mouse error message

Applicable to: World-Wide

Symptom:
IBM PC 700 Series 6877 and 6887 systems may halt the Wake on LAN Client startup when a "Mouse disabled" error is detected and displayed.

Problem Isolation Aids:
This problem was reported on clients using either OS/2 or Microsoft Windows 95 operating systems.

This situation occurs because the 6877/6887 "Dual" power-on password feature is enabled. When this feature is enabled via the Setup Utility, the system disables the mouse port. When the system Wakes on LAN, the operating system posts an error when the mouse driver load fails due to the disabled mouse port.

The Dual power-on password feature is a part of the C2 Security package.

Fix:
Do not replace hardware. This is an User configuration setup problem. To bypass the error message and allow the system to complete the Wake on LAN startup, perform the following steps depending on the operating system. The User will still be required to enter the power-on password at the completion of the startup.

OS/2 -
Edit the OS/2 CONFIG.SYS file to add "PAUSEONERROR=NO" near the top of the file.

Windows 95 -
1. When the mouse error is displayed, enter the password to enable the keyboard.
2. Use the keyboard to put a "checkmark" in the box that states:
"Do not display this message in the future"

Note:
Windows95 is a trademark of the Microsoft Corporation.

SAS KEYWORDS:
PSVP PSY2 PSVPPROG PSY2PROG
6877 PC 700 PC730 PSVPERR
PSY2ERR PSY2OPER PSVPOPER D/T6887
D/T6577 D/T6587

Search Keywords

Hint Category

Retain, Input Devices

Date Created

25-07-96

Last Updated

30-04-98

Revision Date

24-04-2001

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6877, 6887

Model

various

TypeModel

Retain Tip (if applicable)

H101069

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