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Service Hints & Tips

Document ID: LWIK-3XPMMT

TP 560Z - Infrared and keyboard or TrackPoint related symptoms

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Infrared-Related Symptoms

Symptom / Error	FRU / Action in Sequence
Unable to communicate using the Infrared (IR) Port	1. Make sure the setup for the IR is correct. Use the ThinkPad Configurations utility 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light 3. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code

Keyboard- or TrackPoint-Related Symptoms

Symptom / Error	FRU / Action in Sequence
The keyboard (one or more keys) does not work	1. Reseat the keyboard cable on the system board 2. Keyboard 3. System board
The TrackPoint does not work	1. Reseat the keyboard cable on the system board 2. Go to "TrackPoint Checkout" on page 18 of the HMM 3. Keyboard 4. System board
The pointer moves automatically or does not work correctly	See "TrackPoint Checkout" on page 18 of the HMM

	Search Keywords
	Hint Category	Error Messages, Hardware Maintenance Information
	Date Created	25-08-98
	Last Updated	19-01-99
	Revision Date	19-01-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 560Z
	Machine Type	2640, 2641
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes