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Service Hints & Tips

Document ID: RMIE-3FAEWT

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PC Server 720 - Hangs at CP69 after planar replacement

Applicable to: World-Wide

SYMPTOM:
The PC Server 720 (8642) hangs at Check Point 69 (CP 69) during POST or MicroChannel adapters are not recognized by the system after the system board FRU p/n06H1810 has been replaced.

PROBLEM ISOLATION AIDS:
- The Server 720 has MicroChannel adapter(s) such as the RAID adapter FRU p/n06H3059.

FIX:
If replacing a system board on a Server 720 with MicroChannel adapter(s), inspect the system board first:

Locate the small chip at U74 and look for a tiny blue dot the size of a period (.). If this chip has a blue dot, the system board is good and can be installed. In the unlikely event that the tiny blue dot is missing and the Server 720 does not boot properly, order system board FRU p/n 01K7236.

SAS KEYWORDS:
PSY2, PSY2ERR, PSY2BRD, PSY2PART, CP69, SERVICER ONLY, 06H1810, 01K7236, D/T8642, H136842

Search Keywords

PSY2, PSY2ERR, PSY2BRD, PSY2PART, CP69, SERVICER ONLY, 06H1810, 01K7236, D/T8642, H136842

Hint Category

Processors, Lock-up/Hang, Retain

Date Created

18-03-97

Last Updated

03-12-98

Revision Date

03-12-99

Brand

IBM PC Server

Product Family

PC Server 720

Machine Type

8642

Model

All

TypeModel

Retain Tip (if applicable)

H136842

Reverse Doclinks
and Admin Purposes

Date created: O97/03/14, Date last altered: A98/06/17, Owning B.U.: USA, USA=A, EMA=A, AFE=N