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2.454 bytes |
Service Hints & Tips |
Document ID: DETR-3XAJY5 |
Aptiva - Unable to connect to Update Connector or IGN after an update
Applicable to: World-Wide
After applying an update, some of your applications that use the modem may require modifications. Specifically, any applications that utilize Dial-Up Networking (DUN) objects. For instance, if you try to use IBM Update Connector without first being connected to the Internet, and you run into problems, you may need to do the following:
1) Double-click on the 'My Computer' icon on your Windows desktop.
2) Double-click on the 'Dial-Up Networking' icon in the 'My Computer' folder. If the DUN Wizard window opens, close it.
3) Right-click on the 'Reserved connection (do not use)' icon, and select Properties from the pop-up menu.
4) Select the 'Configure...' button.
5) If the 'Only connect at this speed' checkbox is selected (has a check mark), deselect it.
If that procedure does not enable you to connect, try renaming the DUN object, then running the application.
You may need to perform the steps described above for other applications that use DUN objects, such as IBM Global Network (IBM Internet Connection), or other Internet service providers (ISPs). You may also need to re-create the DUN object using the DUN 'Make New Connection' wizard, or re-setup your ISP software. Please contact your ISP for help if you have trouble connecting after the installation of this update.
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Document Category |
Communications Software | |
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Date Created |
12-08-98 | |
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Last Updated |
09-12-98 | |
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Revision Date |
12-08-99 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2134, 2136, 2137, 2138, 2139, 2140, 2142, 2144, 2153, 2159, 2161, 2162, 2168, 2176 | |
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all | |
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