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Service Hints & Tips

Document ID: LWIK-3NCF33

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

TP 360,750,755 - External AC Adapter recall

Applicable to: World-Wide

Service Information:
Manufacturing testing has found that a limited number of 40 watt AC Adapters, FRU P/N49G2196, may malfunction. In keeping with strict IBM quality procedures, IBM is issuing a recall of these AC adapters which, in remote cases, may pose a potential exposure to electrical shock if they are being used in un-grounded receptacles.

Customers with AC Adapters that meet all 3 following criteria should contact their IBM Dealer / Repair Centre for details.
Description: External AC-adapter (100-240 V AC, 40 Watt)
1. Part numbers: P/N49G2192 FRU P/N49G2196
2. Model number: AA19210
3. Date code: 9452 or lower

AC Adapter Physical Description:
The following line drawing shows an AC Adapter with a black and yellow label on the bottom of the unit. (The bottom has the rubber feet.) NOTE: The date label is located to the right of the yellow portion of the label and the IBM TEST LABEL that indicates a corrected AC Adapter is located to the right of the bar code label.
Note:
AC Adapters that meet the above criteria and have an 'IBM Test Label' are not affected.
_______________________________________
| -------------------------------- |
| o | AC Adapter | Bar Code || | o|<--FOOT
| |IBM | Label------> | |
| | | || |--|
| |Made in | || |||<--IBM TEST LABEL
| |China | ||__||||
| |Model AA19210 | Date Label--> |--|
| |P/N49G2192 | || | |_____
| |FRU49G2196 | || | | |----------
AC | | | || | |_____|----------
Input | o |_______________|____________||__| o| DC Output
|_______________________________________|

Black label Yellow label

Note:
AC Adapters FRU P/N49G2196 that have a black label on the top and yellow label on the bottom are not affected. These units do not have a date code on them. Affected AC-Adapters have shipped with the following system models in EMEA.
ThinkPad 360 : All models
Thinkpad 360C : All models
ThinkPad 360CS : All models
Thinkpad 360CP : All models
ThinkPad 360CE : All models
Thinkpad 360CSE : All models

ThinkPad 750 : All models
Thinkpad 750C : All models
ThinkPad 750CS : All models
Thinkpad 750P : All models
ThinkPad 755 : All models
Thinkpad 755C : All models
ThinkPad 755CE : All models
Thinkpad 755CD: All models
ThinkPad 755CS : All models
ThinkPad 755CSE : All models

Although the affected AC-Adapters were shipped with some of the above systems, it is possible for customers to be using them on ANY 9552, 9545, or 2620 system.

FRU stock must not be used as replacement parts for this program. If your customer has one of the suspected AC-Adapters then it should be taken to a local dealer /service centre who will exchange it for a new unit.

Search Keywords

Hint Category

ECA, Power

Date Created

03-10-95

Last Updated

21-12-98

Revision Date

21-12-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 360, ThinkPad 750, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV

Machine Type

2620, 9545

Model

Various

TypeModel

Retain Tip (if applicable)

H042209

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