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Service Hints & Tips

Document ID: RMIE-3J5F3Z

IBM ValuePoint - Novell fails install with 540MB hard disk

Applicable to: World-Wide

Symptom:
Some ValuePoint Performance Series systems have shipped with a 540MB IDE hard drive and may experience the following problems when installing Novell NetWare:-
1. Unable to create the volume, or the process takes longer than expected.
2. When attempting to mount the volume, the two FAT tables do not match.
3. When attempting VREPAIR, excessive errors are received.

Problem Isolation Aids:
Some 64xx models are manufactured with 527MB or 540MB IDE hard disk drives; 527MB drives are NOT affected. The system configuration utility can be used to determine the capacity of the hard disk drive.

Fix:
Do not replace any hardware in an attempt to fix this problem.
A self-loading fixed disk drive microcode update diskette titled "540to528" is available to permanently change the 540mb IBM, Quantum (made for IBM) and Western Digital (made for IBM) fixed disk drives to 528mbs. This is accomplished by changing the default number of cylinders from 1049 to 1024. This will allow fixed disk drive device drivers such as Novell Netware, Windows 32-bit disk/file access, etc to load without error.

SAS KEYWORDS:
PSVP PSY2 PS/VALUEPOINT VALUE POINT
PSVPFDSK PSY2FDSK D/T6482 D/T6472
D/T6492 D/T6494 6472 6484
6492 6494 82G5928 P/N82G5928
NOVEL

Search Keywords

IBM HardDrives, Novell

Hint Category

Retain, Hard Drives, NetWare

Date Created

09-08-94

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6472, 6482, 6484, 6492, 6494

Model

Various

TypeModel

Retain Tip (if applicable)

H124815

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