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Document ID: BJOS-3ZFMZ9

TP 380XD/Z,385XD,560X,600,770/E/ED - No audio after the IBM PCMCIA (1969010) CD-ROM is installed under Windows NT 4.0

Applicable to: World-Wide

SYMPTOM:
When installing the PCMCIA CD-ROM drive, PN 1969010, on a system with Crystal Audio CS4237B under Windows NT, the CD-ROM drive will work but the audio on the ThinkPad will cease to function.

CONFIGURATION:
Any ThinkPad using the Crystal Audio CS4237B audio device running Windows NT 4.0 and the IBM PCMCIA CD-ROM drive, PN 1969010. Currently the ThinkPads that use the Crystal Audio CS4237B controller includes the TP 380XD/Z, 385XD, 560X, 600, and 770/E/ED.

SOLUTION:
The cause is a DMA conflict. The CD-ROM drive, 1969010, requires DMA 0. This cannot be changed. Crystal Audio requires DMA 0 by default for audio capture and DMA 1 for playback. You can move the capture DMA in ThinkPad Configuration, by going to Audio ==> Advanced. Move the 2nd DMA from 0 to 3, and cold boot the machine. Re-installation of the audio drivers may be required.

Search Keywords

CD-ROM, Crystal Wave, IBM Adapter Cards, PCMCIA, Windows NT, Audio

Hint Category

Audio, Windows NT

Date Created

20-10-98

Last Updated

26-01-99

Revision Date

26-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385XD, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z

Machine Type

2635, 2636, 2640, 2641, 2645, 2646, 9548, 9549, 9544

Model

various

TypeModel

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