Servers - Advanced system management adapter dial-out function may not communicate alert

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Service Hints & Tips

Document ID: MQUN-3UNQJP

Servers - Advanced system management adapter dial-out function may not communicate alert

Applicable to: World-Wide

SYMPTOM:
The Automatic Dialout function of the ASMA (Advanced Systems Management Adapter) dials out, but the receiving numeric or alphanumeric pager does not receive the alert.

PROBLEM ISOLATION AIDS:
All of the following must be true for this TIP to apply:

- The System is any IBM PC Server or Netfinity server that supports and is properly configured with a ASMA (Advanced
Systems Management Adapter) Option p/n94G7578 (FRU p/n12J4743) or Option p/n94G5570 (FRU p/n76H3240).

- The Server is properly configured with a supported modem that the ASMA is properly configured to operate.

FIX:
Add one or more commas " , " at the end of the telephone number configured for the "Alert Dialout" function in the "Service
Processor Manager". Each comma will cause a 2 second delay* from the time that the ASMA completes dialing to the time that the numeric or alphanumeric alert is transmitted.

See the "Service Processor Manager for Netfinity User's Guide" p/n05L1468 for setting dialout functions for the ASMA.

The "Service Processor Manager for Netfinity User's Guide" is available in pdf format on the IBM Website at the following
URL:
http://www.pc.ibm.com/files

Search on "Service Processor Manager".

The delay time is dependent on the Paging Service receiving the dialout.

SAS KEYWORDS:
PSY2, UNCLASSIFIED, D/T8640, D/T8641, D/T8650, D/T8651, D/T8644, ASMA, DIALOUT, ALERT, P/N94G7578,P/N12J4743, P/N94G5570, P/N76H3240, D/T8639

Search Keywords

PSY2, UNCLASSIFIED, D/T8640, D/T8641, D/T8650, D/T8651, D/T8644, ASMA, DIALOUT, ALERT, P/N94G7578, P/N12J4743, P/N94G5570, P/N76H3240, D/T8639

Hint Category

Advanced Systems Management, Retain

Date Created

20-05-98

Last Updated

03-11-98

Revision Date

02-11-99

Brand

IBM PC Server

Product Family

Netfinity 7000, PC Server 300, PC Server 320, PC Server 330, PC Server 500, PC Server 704

Machine Type

8640, 8641, 8644, 8651

Model

TypeModel

Retain Tip (if applicable)

H163746

Reverse Doclinks
and Admin Purposes

	Search Keywords	PSY2, UNCLASSIFIED, D/T8640, D/T8641, D/T8650, D/T8651, D/T8644, ASMA, DIALOUT, ALERT, P/N94G7578, P/N12J4743, P/N94G5570, P/N76H3240, D/T8639
	Hint Category	Advanced Systems Management, Retain
	Date Created	20-05-98
	Last Updated	03-11-98
	Revision Date	02-11-99
	Brand	IBM PC Server
	Product Family	Netfinity 7000, PC Server 300, PC Server 320, PC Server 330, PC Server 500, PC Server 704
	Machine Type	8640, 8641, 8644, 8651
	Model
	TypeModel
	Retain Tip (if applicable)	H163746
	Reverse Doclinks and Admin Purposes