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2.238 bytes |
Service Hints & Tips |
Document ID: JBAR-3XHP8N |
IBM IntelliStation/IBM PC - No sound after installing Crystal Audio in Windows 98
Applicable to: World-Wide
SYMPTOM:
After installing Crystal Audio device drivers under Windows 98 and selecting "Yes" to allow the installation program to re-start Windows, no audio sounds are heard.
PROBLEM ISOLATION AIDS:
This tip applies to all IBM Commercial Desktop and IntelliStation systems equipped with integrated Crystal Audio and installed with Windows 98.
The no sound error condition may be seen when installing Crystal Audio for the first time, reinstalling, or upgrading Crystal Audio in an existing installation of Windows 98.
FIX:
After installing, reinstalling, or upgrading Crystal Audio under Windows 98, the system must be cold booted (powered off and back on) in order to successfully initialize the Crystal Audio device drivers.
Windows, and Windows 98 are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2AUDIO CDT CDTAUDIO
PWS PWSAUDIO D/T6893 D/T6889
D/T6865 D/T6862 D/T6892 D/T6265
D/T6275 D/T6285 UNCLASSIFIED WIN98
CMVC100675 CMVC100569 CMVC100676 CMVC100410
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Search Keywords |
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Document Category |
Windows 98, Audio | |
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Date Created |
19-08-98 | |
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Last Updated |
20-08-98 | |
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Revision Date |
19-08-99 | |
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Brand |
IBM IntelliStation, IBM PC | |
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Product Family |
M Pro, Z Pro, E Pro, PC 300GL, PC 300PL | |
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Machine Type |
6889, 6865, 6893, 6265, 6275, 6285, 6862, 6892 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H164411 | |
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