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Service Hints & Tips

Document ID: RMIE-3BLDFR

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

PC Server 300 / 320 - ECA004: 8MB memory replacement

Applicable to: World-Wide

PURPOSE:
This ECA provides replacement of affected 8MB memory SIMMs in PC SERVER 300 and 320 systems (machine type 8640).

This ECA will expire February 23, 2002.

FEATURES:

Type, Model, Stage	With B/M	Machines Affected and/or Feature/Device Description	B/M to be Installed	Service Hours	System Hours
8640	B/M0000000	PC SERVER 300 & 320 MFG. BEFORE MARCH 96 (MFG DATE: 603)	B/M0000000	00.4	00.3

PHYSICAL CHECK:
Systems manufactured after March 01, 1996 (MFG DATE: 603 and later on the rear serial number label) were not shipped with any of the affected memory. Unless additional 8MB memory options were added to the system, these systems are not at risk. The date-of-manufacture is printed on the original IBM system carton and on the rear system serial number label.

If the system was manufactured prior to March 01, 1996, the 8MB memory SIMMs must be physically inspected to determine eligibility for replacement under this ECA. Affected SIMMs are 8MB parity FRU p/n73G3234 (Option p/n92G7203) with PRODUCT CODE V6DU, V6DN, V6EF, AND V6EL. SIMMs with any other Product Code are not affected.

The Product Code is located on the SIMM barcode label, or on the top left corner of the SIMM card.

                     SAMPLE BARCODE LABEL:

            _______________________________

       | B126C6E1PAP  74G1188  TOR 601 |

       | 8mb 2MX36  P  70NS 5.0V  V6DU <------PRODUCT CODE

       | IBM FRU:73G3234  OPT:92G7203  |

       |     ASSEMBLED IN CANADA       |

        -------------------------------


         SAMPLE MEMORY SIMM CARD:

     ----------------------------------------------------------

    | V  ___   ___   ___   ___   ___   ___   ___   ___   ___   |

    | 6 |   | |   | |   | |   | |   | |   | |   | |   | |   |  |

    | D |   | |   | |   | |   | |   | |   | |   | |   | |   |  |

    | U |   | |   | |   | |   | |   | |   | |   | |   | |   |  |

    --   ---   ---   ---   ---   ---   ---   ---   ---   ---   |

      |  ||||||||||||||||||||||||| ||||||||||||||||||||||||||  |

       --------------------------- ----------------------------

PREREQUISITES: NONE

COMPANION: NONE

CONCURRENT: NONE

DETAIL:
PC SERVER 300 and 320 systems with the affected 8MB memory may exhibit memory related problems, such as system hang, trap, or failure to boot the operating system completely. Failures will probably be intermittent, and vary depending on how much memory is installed.

These memory failures are limited to the 8MB memory SIMMs with Product Codes identified above, and only when they are installed in a PC SERVER 300 OR 320 system (MicroChannel/PCI or EISA/PCI). 8MB SIMMs with the above Product Codes are not eligible for ECA replacement when installed in other systems.

REPLACE ELIGIBLE MEMORY WITH FRU p/n73G3234. Although the FRU number has not changed, current Option, FRU, and Manufacturing stock do not contain affected SIMMs. DUE TO EXISTING FIELD STOCK LEVELS, YOU SHOULD EXAMINE SIMMs BEFORE INSTALLATION TO ENSURE THEY ARE NOT AFFECTED.

NOTES:
IBM/TSS CEs should record all time and parts to Service Code 33, D/T8640, ECA004, Other Office 990.

Return all replaced memory via normal UPR procedures.

This ECA will expire February 23, 2002.

SAS KEYWORDS:
PSY2, PSY2ECA, PSY2ECBM, SHRINK2, SHRINK-2, SHRINK 2, 73G3234, 92G7203, PSY2MEM, PSY2ERR, NMI, 0002, PANIC, ECAVALID, HEALTH, SERVICER ONLY, H003263, ECA004

	Search Keywords	PSY2, PSY2ECA, PSY2ECBM, SHRINK2, SHRINK-2, SHRINK 2, 73G3234, 92G7203, PSY2MEM, PSY2ERR, NMI, 0002, PANIC, ECAVALID, HEALTH, SERVICER ONLY, H003263, ECA004
	Hint Category	ECA, Memory
	Date Created	24-07-96
	Last Updated	01-12-98
	Revision Date	01-12-99
	Brand	IBM PC Server
	Product Family	PC Server 300, PC Server 320
	Machine Type	8640
	Model	Various
	TypeModel
	Retain Tip (if applicable)	H003263, ECA004
	Reverse Doclinks and Admin Purposes	Date last altered: A98/09/14