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Service Hints & Tips

Document ID: LWIK-3NHN7S

TP 760 - Trackpoint III Checkout

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

If the TrackPoint III does not work, check the configuration in the ThinkPad Features program. If the configuration of the TrackPoint III is disabled, select Enable to enable it.

If this does not correct the TrackPoint III problem, continue with the following.

The TrackPoint III does automatic compensations to adjust the pointer sensor. During this process, the pointer moves on the screen automatically for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the TrackPoint III pointer while the computer is powered on or while the system is running, or when readjustment is required because the temperature has exceeded its normal temperature range. This symptom does not indicate a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

If a click button problem or pointing stick problem occurs, do the following:

1.Go to the Easy-Setup menu.
2.Select an item with the pointing stick.
3.Press either the left or right click button.
4.Verify that both buttons work correctly.

If either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU.

Reseat the keyboard card cables.
Replace the keyboard card cables.
Replace the keyboard card assembly.
Replace the video card.
Replace the system board.

If either the pointing stick or the click button do not work, contact an authorized IBM servicer in your area or call the HelpCenter for further assistance. Click here for a list of HelpCenter phone numbers ()

Search Keywords

Hint Category

Input Devices

Date Created

31-07-96

Last Updated

27-08-98

Revision Date

18-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL

Machine Type

9546, 9547

Model

Various

TypeModel

Retain Tip (if applicable)

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