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2.677 bytes |
Service Hints & Tips |
Document ID: GSMH-382D34 |
TP 700,720 - Mouse or resume hangs using Windows
Applicable to: World-Wide
Service Information:
The 9552 requires that the DOS operating system be at or above version 5.02 and that Windows be at or above version 3.1 for correct operation. If the program levels are correct the WINDOWS SETUP program should be examined and changed if necessary before any frus are replaced for suspend / resume problems or if mouse control is lost after reentering WINDOWS.
Two symptoms of an improper WINDOWS setup are not being able to RESUME after a SUSPEND operation and no mouse control after returning to WINDOWS.
Your should do the following to correct these conditions:
1. At a C: prompt do a change directory to the WINDOWS directory.
2. Key "SETUP"
3. Under "System Information" the customer must change the options for Computer and Display.
4. To do this press the arrow key to bring the highlight area next to the word Computer. Press enter.
5. Use the arrow key to move the highlighted area to "MS-DOS System with APM". Press enter.
6. Next ensure the selection adjacent Display is VGA (Version 3). To do this the press the arrow key to bring the highlight area next to the word Display. Press enter.
7. Use the arrow key to move the highlighted area to "VGA (Version 3)". Press enter.
8. Press enter and follow the steps on the screen to complete the changes.
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Search Keywords |
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Hint Category |
DOS/Windows 3.x | |
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Date Created |
01-04-94 | |
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Last Updated |
22-01-99 | |
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Revision Date |
16-04-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 700, ThinkPad 720 | |
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Machine Type |
9552 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H055719 | |
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Reverse Doclinks |