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2.662 bytes |
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Document ID: RMIE-39NGQQ |
IBM PC365 - System hangs using Procomm Plus
Applicable to: World-Wide
Symptom :
IBM PC 365 Series 6589 systems may exhibit a system hang condition whenever ProComm Plus is started in a DOS environment.
The system will display a "Divide by 0" Run-time Error message followed a system hang.
Problem Isolation Aids :
This failure may occur on any system running at 200Mhz or faster.
Fix :
An update is available from DataStorm to allow ProComm Plus to function properly in a DOS environment on systems running at 200Mhz or faster. Contact DataStorm at (573)875-0530 (voice) or (573)499-1552 (fax) to request the ProComm Plus update. The update is NOT available from IBM through the IBM PC Company HelpCenter or the IBM Bulletin Board System.
The failure can be circumvented on the PC 365 6589 by setting the processor speed to 180Mhz and disabling Cache in the Advanced Options section of the Setup Utility. Consult the Users Guide for Processor Speed switch settings.
SAS Keywords :
PSY2 PSVP IBMPC PSVPPROG
PSY2PROG PSVPOEM PSY2OEM PSY2ERR
PSVPERR 49693 PC365
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Search Keywords |
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Hint Category |
Lock-up/Hang, Retain, Non-IBM Hardware/Software | |
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Date Created |
19-09-96 | |
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Last Updated |
25-02-99 | |
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Revision Date |
25-02-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 365 | |
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Machine Type |
6589 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H134043 | |
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Reverse Doclinks |