3.269 bytes |
Service Hints & Tips |
Document ID: MCGN-42XK5H |
Servers - Server with NetWare v4.11 hangs on multiple ServeRAID Adapters
Applicable to: World-Wide
Source: RETAIN tip H165405
Abstract:
Server and NetWare V4.11 hang on multiple ServeRAID Adapters.
TEXT:
Server with NetWare v4.11 hangs on multiple ServeRAID Adapters.
SYMPTOMS:
Server hangs using NetWare v4.11.
PROBLEM ISOLATION AIDS:
- The system is any server that supports Multiple ServeRAID adapters.
- The system is configured with multiple ServeRAID adapters.
- The system is configured with Novell NetWare v4.11.
- The system has Support Pack 5B (IWSP5B.EXE) or older.
- The system has the symptom described.
FIX:
For this defect the customer should install NetWare Support Pack 6 or later.
DETAILS:
Under intraNetWare (NetWare v4.11), if multiple ServeRAID adapters are in the system and the console command 'REMOVE STORAGE ADAPTER Ax' is used to remove a single instance of the IPSRAID.HAM driver and then the DOS partition is accessed, the system will hang. The problem is caused by a defect in SERVER.EXE which requires a new LOADER.EXE and LSWAP.EXE from Support Pack 6 or later to fix. The fix is available for the non-DBCS languages at this time. IBM is currently working with Novell to have NetWare J updated to include this fix as well. For this defect, the customer should contact Novell support or visit the Novell support web site (http://support.novell.com) to obtain the support pack. This problem is not specific to any IBM server.
TRADEMARKS:
Other company, product and service names may be the trademarks or service marks of others.
SAS KEYWORDS:
PSY2, SERVERAID, NOVELL, UNCLASSIFIED, NETWARE 4.11, INTRANETWARE, 102269, HANG
Search Keywords |
PSY2, SERVERAID, NOVELL, UNCLASSIFIED, NETWARE 4.11, INTRANETWARE, 102269, HANG | |
Hint Category |
Retain | |
Date Created |
07-12-98 | |
Last Updated |
14-01-99 | |
Revision Date |
14-01-2000 | |
Brand |
IBM PC Server | |
Product Family |
Servers | |
Machine Type |
Various | |
Model |
Various | |
TypeModel |
| |
Retain Tip (if applicable) |
H165405 | |
Reverse Doclinks |
Date last altered: A98/12/04 |