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Document ID: GSMH-3F5E74

IBM ValuePoint - DX4 PCI Trap 000E error occurs

Applicable to: World-Wide

Symptom:
Trap 000E errors occur when you run OS/2 memory-intensive applications (many open windows). The machines affected will be 6484-xxx and 6494-xxx. The root cause of this problem is OPTi memory/cache controller.

Problem Isolation Aids:
This problem relates to ValuePoint Performance Series DX4 100 PCI systems running OS/2 in a memory-intensive environment. If disabling the L2 cache memory does not prevent trap 000E errors, this fix does not apply.

Fix:
For a temporary fix, disable the L2 cache memory.
For a permanent fix update flash BIOS to level 63A or later.
For a copy of this update, please Double-Click here :-

Search Keywords

Hint Category

OS/2

Date Created

19-09-95

Last Updated

12-05-98

Revision Date

29-04-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6484, 6494

Model

various

TypeModel

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