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2.890 bytes |
Service Hints & Tips |
Document ID: MCGN-3HGMGF |
IBM PC300XL/IBM IntelliStation M Pro - System hang on initial boot to Windows NT 3.51
Applicable to: World-Wide
Symptom:
IBM PC 300XL Series 6588 and Intellistation M Pro 6888 systems may exhibit a system hang condition on the initial boot to MicroSoft Windows NT v3.51. This failure occurs if the native S3 device drivers are selected during the installation process.
Problem isolation aids:
When installing Windows NT v3.51, select the generic VGA drivers instead of the native S3 drivers. The native S3 drivers included with Windows NT v3.51 were developed prior to the introduction of the 6588 and 6888 systems and are not compatible.
Fix:
At the initial boot of Windows NT v3.51, a message stating "Please select the operating system to start..." is displayed. Select the following option to allow WindowsNT to boot successfully: "WINDOWS NT WORKSTATION VERSION 3.51 VGA MODE "
S3 Video device drivers for Windows NT will be available for the PC 300XL 6588 and Intellistation M Pro 6888 systems from the IBM BBS at 1-919-517-0001(enter country code), following product availability in May 1997. The drivers may also be obtained from IBM on the Internet at the following URL: http://www.pc.ibm.com/files.html
SAS KEYWORDS:
PSY2 PSVP IBMPC PSVPPROG
PSY2PROG 63478 PSY2DISP PSVPDISP
PC 330 PC 350 UNCLASSIFIED LOCKUP
PSVPMCD PSY2MCD HUNG D/T6888
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Search Keywords |
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Hint Category |
Lock-up/Hang, Retain, Windows NT | |
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Date Created |
27-05-97 | |
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Last Updated |
15-05-98 | |
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Revision Date |
14-05-99 | |
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Brand |
IBM IntelliStation, IBM PC | |
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Product Family |
M Pro, PC 300XL | |
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Machine Type |
6888, 6588 | |
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Model |
ALL | |
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TypeModel |
6588-ALL | |
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Retain Tip (if applicable) |
H137867 | |
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Reverse Doclinks |