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Service Hints & Tips

Document ID: PFAN-3V2S95

TP General - Long Boot Time When Using Netfinity Manager and Client Services

Applicable to: World-Wide

SYMPTOM:
When using the Netfinity Manager and Client Services , the time to boot may increase to greater than 1 minute (40 to 90 seconds). During this time there is no indication that the system is still booting and the mouse pointer will be "frozen" on the screen.

CONFIGURATION:
ThinkPads using Netfinity Manager and Client Services in a Windows NT environment.

WORKAROUND:
This is normal operation. During this time, drivers and services required by the Netfinity product are loading.

SOLUTION:
If an indication of this activity is desired at boot, the "Show Support Program" option box should be checked. This will show the progress of this service. There are 2 ways to access the screen to enable this option:
1. During installation of Netfinity, check the box "Show Support Program" when the Netfinity Options window is displayed.

2. After installation of Netfinity, enter NFCONFIG at a command prompt . The configuration screen will be displayed. Choose Options, then check the box to "Show Support Program".
The change will be in effect the next time the Netfinity Service is started.

ADDITIONAL INFORMATION:
This symptom occurs while the Netfinity Support Program Service is starting.

Search Keywords

Hint Category

Networking, Windows NT

Date Created

01-06-98

Last Updated

06-04-99

Revision Date

06-04-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 365X/XD, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 390E, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 701, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z, ThinkPad i Series 172x

Machine Type

2625, 2635, 2636, 2626, 2640, 2641, 2645, 2646, 2630, 9545, 9546, 9547, 9548, 9549, 9544, 2627

Model

Various

TypeModel

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