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Service Hints & Tips

Document ID: RMIE-38HEEV

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Crossbrand - Windows 95 Internal Data Fax 14.4 Installation Error

Applicable to: World-Wide

Information :

The installation instructions for this modem are for Windows 3.1 and will cause a "Win.com error" if installed in Windows 95. I've had 2 customers in the past week call with this error after running the modem setup in Windows 95:"Cannot find Win.com"

The install program creates an autoexec.bat file with a path to c:\pccomm which confuses the system as to the whereabout of win.com. The best solution is to rename autoexec or rem out the path statement.

The modem seems to be plug and play and need only be inserted to be recognized.

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Hint Category

Error Messages, Windows 95

Date Created

13-08-96

Last Updated

05-04-99

Revision Date

05-04-2000

Brand

Cross Brand

Product Family

Windows 95

Machine Type

Various

Model

TypeModel

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